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Attention customers within hurricane impacted areas:
Due to widespread impacts resulting from hurricanes, CivicPlus is committed to enhancing our resources to manage the anticipated increase in traffic and mitigate any potential disruptions. We will prioritize all assistance requests from affected areas to ensure we provide the highest level of support possible. Please be assured that we are here to assist you in any way we can during this challenging time. Your safety and satisfaction are our top priorities.

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CivicPlus Accessibility Statement

  • Updated:

Accessibility and the usability of our products is a top priority at CivicPlus. We are currently auditing our software using manual testing including screen readers, the best professional engineering tools at our disposal, and human testing to ensure we have a strong assessment of our compliance. Our 2024 Roadmap will prioritize any gaps we may have to full World Wide Web Consortium's Web Content Accessibility Guidelines 2.2 Level AA (WCAG 2.2 AA).

 

CivicPlus is committed to facilitating accessibility and usability across all its digital products for people with disabilities. CivicPlus has implemented the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard. Our products are designed with accessibility as the backbone, and we add guardrails to keep user-added content within compliance as best we can.

 

We are aware of state laws and federal rulings regarding web accessibility. We are working with government agencies to understand how compliance will be enforced. We will communicate our findings and our plan as soon as it is practical, and we will update our customers on a periodic basis.

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