We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.
Deleting an Account from the Archive
Updated:
Archive users cannot delete accounts from their archive.
Full Access System Admins can submit a written request to Customer Support at support@archivesocial.com to request deletion.
Deleting an account from the archive also removes all of the records captured for that account. This action cannot be reversed.
Should you want to keep the historical records, please consider deactivating the account instead.
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