Single Sign-On (SSO)

Single sign-on (SSO) is an authentication method that allows users to securely log in to multiple applications and websites by using just one set of credentials.

This sign-on method is currently available to a limited subset of organizations. Please reach out to our support team if you would like to request implementation for your agency.

Logging In Using Single Sign-On

1. Click the Login with Single Sign-On button on the archive login screen.
   
2. You will be redirected to your SSO provider to authenticate using your SSO credentials. Then, you are redirected back to the Social Media Archiving (Formerly ArchiveSocial) application and logged in.

User Management

To log in, a user must exist in both the Social Media Archiving (Formerly ArchiveSocial) application (as a System Admin or Account Owner) and the SSO provider. Their email address must be the same in both places.

The organization's SSO manager is responsible for assigning the user access to our application. This should be done first. Then, the Social Media Archiving (Formerly ArchiveSocial) System Administrators are responsible for adding the user to our application.

Passwords are managed by the SSO provider. Our application will assume that the archive user has already been assigned access to our application. New user or password reset emails will include a link to our login page where the user should click the Log in with Single Sign-On option and proceed to log in with their SSO credentials.