Welcome to Social Media Archiving

This article goes over the steps of setting up your social media archive. Setting up your Archive only takes a few minutes.

Gather User and Social Media Account Information: Who Manages What Accounts?

• Login credentials are required to connect social media accounts to the archive.
  • Facebook and Instagram require a Facebook Profile with Admin rights on the Facebook Page.
    • This is called Facebook Access with Full Control on the New Pages Experience
  • If you have social media account logins or are a Facebook Page Administrator, you can connect accounts yourself.
  • Otherwise, you can add co-workers as Account Owners to connect the accounts they manage.

Set Your Password, Accept The Terms Of Service, and Login To Your Archive

• Primary Administrator: Find your password setup link in an email titled ArchiveSocial: Access your new archive, which is sent on your archive start date. 
• Trials converted to subscriptions retain existing Admin login credentials. 

Add Archive Users

• System Administrators manage users and records. Added on the System Admins tab, System Admins receive an email with a password setup link for archive access.
• Account Owners connect social media accounts to the archive. Added via the Social Media Accounts tab, Account Owners receive a custom link to their email to connect the accounts they manage.
• Only names and work emails are needed to add users. Emails do not need to match those used for account logins.

Connect Accounts

• Account Owners connect accounts using a custom link they receive in their email when added as users.
• System Admins who are also Account Owners connect their social media accounts directly from the archive.
• View instructions for connecting accounts.